There’s going to be plenty of chatter this weekend about whether Moz the Monster is better than Buster the Boxer or Monty the Penguin, but our scientific approachmeasured how 300 viewers felt as they watched Moz kick off the festive season. We didn’t ask the viewers if they liked it. We recorded their emotional responses using facial coding via webcam - determining their subconscious emotional reaction.
Moz the Monster scored 7 out of 10. > View Results
Let’s take a look at the EmotionAll® scores of John Lewis Christmas ads from 2011 to 2017.
| Year | Campaign | Score | % Better than |
| 2017 | Moz The Monster | 7 | 67 |
| 2016 | Buster The Boxer | 10 | 96 |
| 2015 | Man On The Moon | 8 | 82 |
| 2014 | Monty The Penguin | 9 | 90 |
| 2013 | Bear and the Hare | 6 | 62 |
| 2012 | The Journey | 8 | 85 |
| 2011 | The Long Wait | 9 | 89 |
0:20
Engagement drops as there’s a few choppy edits to establish scenes outside of the boy’s bedroom. Female engagement drops in particular.
0:30
Engagement and Happy suddenly peak as the boy laughs at Moz’s flatulence. Then there’s a slow decline in Engagement as the relationship between the boy and Moz is established further up until the football match scene.
1:00
The sleep deprived boy takes the audience engagement to it’s lowest point before it pivots back.
1:30
The second split in gender engagement, where mean are more engaged with the disheveled present wrapped in brown paper.
1:40
Happy drops and negative rises as the boy waves goodbye to Moz. Engagement continues to peak all the way to the end as the brand is revealed with a click of the light switch.
Whether you love Moz or not, Realeyes showed this add to 300 viewers in the UK. Their emotions say that this is a good ad, but by the high standards of John Lewis, Moz is one of the least emotionally engaging ads since the department store heralded the start of Christmas seven years ago.